- What is Parcel Express?The Aptus Parcel Express is the service of shipping parcels and packages and delivering them to their respective recipients.
- What is Cash-on-Delivery (COD)?Cash-on-Delivery (COD) is a service provided by Aptus where merchants can get Aptus to deliver their products to buyers and then collect the payment from the customers on their behalf.
- When should I arrange a quotation?It is important not to leave your search for relocation company until the last minute. Give yourself plenty of time to arrange relocation quotations, appoint a relocation company and finalize all of your arrangements. We recommend you make contact a minimum of four weeks prior to your planned moving date.
- How is the cost calculated?The cost of shipments is based on the total volume of your goods. This is calculated by multiplying the length, breadth and height of the items to give a total volume in cubic feet. Your Relocation Consultant will be able to accurately measure your goods at the time of the in-home consultation and provide a relocation quotation based on this measurement.
- Will Aptus pack and unpack all of my possessions for me?Aptus packing teams will expertly pack and wrap your goods ready for shipment. All packers are fully trained and will make sure your possessions are well protected and perfectly safe throughout the entire process of your relocation. At destination we will unpack your goods and dispose of any debris on delivery day at your new residence. The crew uses a color-labeling system at origin and destination to match packages with rooms. Color-coded cards, hung on doors at the destination residence, are matched to like-colored stickers on cartons, simplifying the delivery and unpacking process.
- Will the packing crew use the original materials for my appliances or large items?If you have any of the original cartons and packing materials for your appliances or other household items, make sure that you inform your Crew Supervisor. He or she will inspect the materials to determine whether your items will be safer using these or our own specialized materials.
- Can Aptus save my company money?Yes. As experts in transporting and warehousing, we operate efficiently and assume the administrative, as well as the physical roles of delivery. .By providing a reliable service, with fixed costs and knowing how to obtain the lowest costs for delivery we routinely lower our client’s delivery costs.
- What makes Aptus different from other companies?We take the approach that every shipment is unique. Every shipment needs special attention and pricing that you will not get anywhere else. We earn your business with every shipment.